1. If the rental equipment is damaged/lost, please contact the CS center.
- LINE ID : @558hovam (@ should be included)
- kakao ID : forholiday
- whatsapp: +82 10 5241 5257
2. If the equipment is not returned without prior contact, corresponding action will be taken.
3. This service is currently only available on Terminal 1.
4. The minimum number of days to rent is from 3 days.
5. Operating hours are from 05:00 to 21:00.
6. Please fill out the form after you complete the reservation. The reservation will be finalized upon the form confirmation of the operator. If your passport copy is not confirmed, you may refuse to use this service on-site. https://forms.gle/EhSjACzazLqWCom59
7. When renting a gimbal along with a mobile phone, the rental fee is fixed regardless of the rental period.
8. If you rent a mobile phone with a portable photo printer, the price is regardless of the rental period.
- Provided items : CP1500 Photo Printer + 4x6cm size photo printing paper 36 sheets (worth about 18000 KRW)
- Note : If you need to purchase additional film, please contact to the CS ceneter.
9. For customers who couldn't transfer their videos during the rental period or want to enjoy their schedule without worrying about data transfer, a data transfer service is available. Please follow the process below.
- Contact CS Center after purchasing the product.
- Send your English full name, rental schedule and request data transfer to the CS Center.
- After returning the device, data will be uploaded to our cloud within 4 days, and a download link will be sent via your messenger.
- You must download the data within 7 days after the link is received.
- Data will be deleted after 7 days.
※ When returning the phone, the device will be rest the following day after collection, so any purchase or CS inquiries must be made on the same day the device is returned.
[Lost, damaged will be charged]
• We do not charge for repairs in the case of Life scratches and general contamination.
• In case of loss or irreparable damage to the product during rental, we charge 100% of the product sales price.
• For transparency in billing, we are sending you the purchase receipt.