I purchased a Seoul Sky Observatory ticket for Lotte World Tower (Pass number: TV2683334658) for March 8, 2026.
However, I did NOT use this ticket, but it is currently marked as “Used” in the system.
Could you please check this issue and let me know if it can be reactivated or refunded?
I can provide my QR code and any additional information if needed.
Thank you for your help.
Roge****elen来自荷蘭
2025-12-22
The tower itself is a great experience, if you can find the entrance
The directions from the subway to the entrance of the tower are terrible, you are looking for Lotte Tower and find nothing. We had to ask 3 times to find the entrance. And when you're almost there you find out that you had to look for the directions named "Seoul Sky".
Koen*****hijs来自比利時
2025-10-08
There was no time slot specified on the ticket. We arrived at 4:15 p.m. and there was a two-hour queue. Because we had to be at our hotel by 7 p.m. at the latest, it was no longer possible for us to use our ticket.
A huge disappointment.
Alejan*************eltrán来自西班牙
2024-10-12
Merece mucho la pena subir, las vistas son alucinantes. Pongo 4 estrellas porque al pasar los qr de las entradas les daba error y ni en taquilla ni en la entrada pudieron solucionar, si bien nos dejaron pasar sin más problemas, supongo que fue problema de la pagina.
Ana Pa****************a Pego来自葡萄牙
2024-06-08
Very nice visit! Even with the sky overcast the view was amazing!